Shipping Policy

RoyalErado Accessories("we" and "us") is the operator of (https://royalerado.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Delivery Terms

Transit Time - Domestically (India) : In general, domestic shipments in India are in transit for 2 - 7 days

Dispatch Time - Your order would be shipped within 2 to 3 working days and would reach you in 5 to 10 working days. We aim at delivering the products to our customers on time so they can enjoy their adventure ride to the fullest. Since we do not have control over the logistics company and their workings, ther might be instances that the product deliveries might get dealyed.

Change Of Delivery Address - For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

P.O. Box Shipping - RoyalErado will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

Items Out Of Stock - If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

Delivery Time Exceeded - If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Customer Service

For all customer service enquiries, please phone us at +91 8130309630